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Delivery Information

Delivery & Payment Policy

  • We endeavor to answer all emails within 48 hours.
  • Payments should be made to Global innovations ltd
  • Payment can be made by credit card or via PayPal - sales@globalinnovations.co.nz
  • Please keep this notification record your order details for future reference. If you have any questions about your order, please contact us. We recommend that you also keep a printed copy of your transaction details and order as proof of purchase.
  • For all inquiries within Australasia please contact Our New Zealand customer service via Email to support@easypuffcigarettes.com for assistance if required.
  • Courier Deliveries - Postage and Packaging
  • Depending on what option you have chosen for delivery it can take up to 5 days to be delivered. All deliveries are made through fastway ( New Zealand ) or TNT ( Australia ) 
  • TNT is Express and takes 3-6 days to be delivered and costs between approx $28-$45 depending on weight
  • Fast way Couriers should be over night or 2 days 
  • All courier deliveries are sent on the same or next working day, once payment has been sighted and not before.
  • Delays can occur during peak times. If for any reason delivery is delayed or postponed, you will be notified by email.
  • If you will not be able to accept the delivery during standard business hours, then please have the goods addressed to your place of work. Otherwise, you will be expected to follow up with the courier. In this case liability for any further pickup or freight costs rests with the purchaser.
  • Courier fees include all postage and packaging.
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